2019 New Years ReSolutions with Meridith Powell

Meridith Elliott Powell - Business Growth Strategist



Welcome to 2019! While your focused on your personal New Year’s Resolutions - we’ve got you covered on the business front. We’ve got New Year’s ReSOLUTIONS you need to succeed in 2019!



We will dive deep into each one of these SIX New Year’s ReSOLUTIONS giving you the tools and information you need to ensure that 2019 WILL be Your Best Year On Record!  


  • Get Out In Front - of the traditional sales process. Understand that in today’s economy the sales process starts without you. How your customers and prospects gain information and make decisions has changed. Right now they are googling, reading articles, and talking to your current customers. And they are using that information to decide whether to move forward or not in the sales process. If they are actively looking for information, actively asking people for their opinion, and if your name, your business is not coming up, then you are behind, not out in front of the sales process. So get out FRONT and ensure your name and your business is smack in the path of where your best customers and prospects are looking!
  • Growth Happens Inside Out – want to grow your business in 2019? Sure you do! Then focus first on your existing customers. The happier they are, the better taken care of they are, the longer they will stay, and the more they will tell others to do business with you. Prospects will verify you before they do business with you. Meaning they will ask your existing customers, they will go online and read reviews, and they will look at your ratings. You need to make sure your existing customers are saying very positive things if you want your prospects to give you a second look.  
  • NO Barriers To Entry – you need to be so easy to do business with. Understand that in this economy you are lucky to have every customer or prospect you have. They have choices, the moment you throw up a barrier, make it difficult to do business with you, is the moment they will move on. Now is the time to look at what it is like to do business with you from the customer’s perspective. Are you sending them through a long phone tree? Are you asking irrelevant questions? Making them to fill out forms they don’t like and you don’t really need? The easier you are to do business with, the more business you will do.  
  • Release Your Inner Gumby – how stretchy are you? Can you go with the flow, and bend whichever way the market dictates? This year discover your inner Gumby, and be ready flex your plan when new opportunities arise, when new challenges or obstacles appear, and all together when new competitors and products enter the market. Entprepreneurs and technology are changing the landscape of our industries at a rapid pace. You need to be just as focused on what is happening outside of your business as in. Take the time, at least quarterly to evaluate what is happening in your market - with customers, competitors, your industry and technology. Ask yourself what if anything, do I need to change? Then release your inner gumby to respond before the marketplace forces you to. 
  • Don’t SCREW Up - consistency equals trust, and while you’re working hard to provide amazing customer service, you need to make sure that every member of your team is on the same page. For the customer experience to be exceptional, it needs to be consistent. When customers have the power, when they have choices they are less forgiving. So take your customer service goal for 2019 up another level and strive hard not to screw up!  
  • Transactions Are Passe -When was the last time you called a customer out of the blue with an idea? Called them with an idea to make their business better or improve their life? If you're just checking in, if your best customers are calling you or if your clients are coming to your with questions, then you are not selling, you're filling orders. You are about to hand your best customers over to the competition. In today’s marketplace, customer’s don’t need you to buy the product, they need you to add value. Transactional selling is a thing of the past. The worst thing that can happen to you is when a customer finds out about a product you sell from someone else other than you. Make 2019 the year you leave transactional selling behind and you start adding real value to the customer relationship.  

Join us 

Thursday, January 31, 2019

12pm ET |11 am CT | 10 am MT | 9 am PT

 for FREE Webinar! 

We will dive deep into each one of these SIX New Year's ReSolutions to ensure that 2019 WILL be Your Best Year On Record! Sign up today!  

Meridith Elliott Powell

Meridith Elliott Powell ~ Leading Business Coach, Keynote Speaker, Author www.valuespeaker.com

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What's New for 2019!

  • New Website: We're launching a brand new website. 
  • New Book - set for launch in March of 2019: The best sales book ever - Cut Through the Excuses and Send Sales Through the Roof
  • New Courses - SIX brand new sales courses on Linkedin Learning Platform:
  • Meridith's Blog - Named Top 50 Sales Blog
  • Own It !- Named Top 50 Sales Book for 2018 and also Available as a Online Course!

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